Multi-factor Authentication (MFA)
Step by Step Guide
1. Install and set up the Microsoft Authenticator App on your mobile device. This app is available on Apple Store and Google Play Store. After downloading the app, log in using your INSEAD email (firstname.lastname@insead.edu) and password. For forgotten password, please go to: https://www.insead.edu/it/passwordmanagement
2. Check and validate your mobile phone number for Microsoft Multifactor authentication. You can choose to receive a code via SMS or a phone call. It's strongly recommended to set this up as a second authentication method if you want added security.
Frequently Asked Questions
Why do we need multi-factor authentication?
Login credentials are more valuable than ever and are increasingly easy to compromise. Over 90% of breaches today involve compromised usernames and passwords.
Muti-factor authentication enhances the security of your account by using secondary devices to verify your identity. This prevents anyone but you from accessing your account, even if they know your password.
Does using Microsoft Authenticator Mobile App give control to my smartphone, or imply any cost?
No. The Microsoft Authenticator Mobile App does not have access to change settings or remotely wipe your phone. Authentication notification requests require a minimal amount of data, and Microsoft covers the costs of authentication SMS and calls.
How will the multi-factor authentication change my login experience?
When logging in to your MS O365 account (Email, applications, etc) you will still need to enter your username and password. After inputting your login information, Microsoft requires you to validate your identity with a second method (MS Authentication App, Call back, SMS code, etc.)
We sincerely appreciate your cooperation and invite you to contact the IT Service Desk at
5555-ITservicedesk@insead.edu should you have any questions or require further information.